 |
|
|
|
 |
| |
 |
Payment:
Payment can be made via all Major credit cards or PayPal over the phone or via online ordering system.
(All payments are handled securely thru secure credit card services or secure online PayPal services).
Your order will be processed and will be shipped once the verification of payment is received and
confirmed. List of acceptable payment methods:
- Credit Cards (VISA, Master, AMEX, Discover)
- PayPal (eChecks will be held until cleared)
- Prepaid cash
- Personal check (under the conditions listed below)
- Certified Bank or Cashier's Check
- Wire Fund Transfer
Personal checks will be accpeted as payment only after the funds have cleared and been transferred to our
account. All merchandise remains the property of GTHAUS until payment is fully accepted. In the event
that a typographical error in price is made, your order will be held until you are contacted and an
appropriate course of action is made. We will not be held responsible or be obligated to provide a
product at a price which was quoted in error. All prices are shown in United States currency ($US
dollars). Prices are subject to change without prior notice. You will be notified of any price change at time
of order. Prices do not include Shipping or Handling Charges, unless otherwise stated.
|
 |
| |
 |
Shipping
Standard shipping is via UPS or Federal Express unless prior notification by our customers. GTHAUS is not
responsible for any packages once in transit. Please carefully check all packages before accepting delivery.
It is the customer's responsibility to receive the package at the given address. If a package arrives damaged,
refuse delivery and contact the courier's claims department. Once the product is shipped, please allow 1-2
weeks for delivery. Customers ordering custom Meisterschaft Exhaust Systems will be contacted when their
exhaust is ready for delivery.
Items will be shipped UPS Ground or Fedex Ground unless prohibited by size or weight, in which case a
motor freight carrier will be used. Expedited shipping may be available at additional cost upon request. For
International orders, we may elect to ship by international shipping carriers such as BAX Global, Hartrodt,
DHL Global, at our discretion.
GTHAUS properly checks items before shipment is released and GTHAUS delivers merchandise to shipping
carriers secured, protected and safely packaged. If a package appears damaged when you receive it,
indicate the condition of the package upon your receipt of goods from the shipping carrier along with your
validation. If damage is discovered after opening the package, notify the carrier immediately. Claims for
damage must be handled through the shipping carrier, not with GTHAUS.
Shipping Time
GTHaus.com stocks most exhaust systems in our warehouse to facilitate the quickest possible delivery to
our customers. However, due to high demand and the nature of a customized exhaust systems, particular
systems may not be in stock. If a certain system is not in stock, it will be shipped at the earliest possible
date. Deposits are required for special order items. Special order items are non refundable. |
 |
| |
 |
Returns:
GTHAUS does not accept unauthorized returns. All returns require a Return Merchandise Authorization
number from GTHaus.com Please contact customer service to obtain an RMA. All returns must be shipped
back in new condition and original packaging within 30 days of delivery and are subject to a 20% restocking
fee. Returns will not be accepted for used or special order items, electrical devices or items which have
been modified in any way - no exceptions will be made.
Warranty:
GTHAUS products are guaranteed to be first quality merchandise. Many products carry a manufacturer's
warranty. GTHAUS will pass this warranty on to original buyer. Parts purchased used or through unauthorized
distribution channels will no longer carry a warranty whatsoever. There is no warranty, expressed or implied,
on any parts used for competition or track events. Additionally, there is no warranty on electrical parts. Buyer
shall notify GTHAUS immediately upon discovery of any product defect.
Defective items must be returned for replacement in accordance with our return policy and at buyer's
expense. We will replace all defective items that meet return/replacement requirements, but will not accept
any liability for loss or inconvenience caused by their use or failure. All warranties are voided if defect has
been caused in whole or in part by improper installation, abuse or misuse. We reserve the right to withhold
issuance of credit until returned defective part has been examined and tested.
All Meisterschaft Stainless Steel exhausts purchased from GTHAUS are covered by 5 year manufacturer's
warranty (unless otherwise stated below). The 5 year warranty period commences on the date that the
exhaust is shipped from our warehouse facility. All shipping charges associated with this warranty are the
responsibility of the customer.
Note: Meisterschaft Titanium products
are covered by 1 year manufacturer's warranty. The manufacturer's warranty will not cover damages caused
by racing, off-road use, improper installation, alterations, owner neglect, impact damages or any other
damages caused by use of a product for any reason other than intended by the manufacturer. This warranty
applies only to exhausts that have been installed by a professionally trained technician.
Custom / Special Ordered items:
Once the order has been placed for custom made products, there are no cancellations for any reason.
Even if the estimated time exceeds the original quote, they cannot be cancelled, as they are made
specific to fit your vehicle.
Product Use:
The purchaser of any product releases the manufacturer of the part, GTHAUS and Omni Solution, Inc. from
all liabilities pertaining to the use of the part; buyer assumes all liability and risk associated with the use of
all products. The purchaser recognizes that any alteration or modification to any motor vehicle may
increase the risk of injury or accident and may render the vehicle illegal for use on public roads and
highways.
It is the complete and sole responsibility of the buyer to ensure their vehicle meets all applicable
laws and regulations. Products are not EPA or CARB approved and are not intended for use on public
roadways. Purchaser agrees to hold harmless and without liability GTHAUS / Omni Solution, Inc. for any
and all violations of federal, state, or local law. Parts are intended for off-road or track use only. Use at
your own risk.
[Back to Top] |
 |
| |
|
|
|
Notice: Undefined variable: submit in D:\WWWRoot\gthaus.com\www\faqs.php on line 223
|
 |
 |
|
|